The SpeechAttendant® family of products from Nuance is the industry’s most accurate and natural speechenabled auto attendant solution. Whether it connects directly to a PBX or uses VXML to connect to an IVR platform, SpeechAttendant allows callers to speak the name of a person, department, service, or location and be automatically transferred to the requested party - without the hassle of searching for phone numbers or waiting to speak to an operator.

Organizations can route callers through menu-driven options and provide frequently requested information such as operating hours, mailing address, and driving directions to callers. By offering your callers the convenience and ease of use of a speech-enabled auto attendant system, your organization will reap the benefits of decreased telecommunications costs, increased employee productivity, and an enhanced corporate image.

What’s more, the SpeechAttendant family of products is fully integrated with the latest Nuance’s Foundation technologies, including Nuance Recognizer 9.0, RealSpeak, and Nuance Verifier. Our research and product teams work hand-in-hand to maximize the potential of our core technologies to ensure the highest quality and best value for our customers.

Source: http://www.bitpipe.com/detail/RES/1235583493_292.html?psrc=RLT

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